Privacy notice

What we collect

We collect information you give us on applications and forms, information about your transactions with us, and information from credit bureaus and other consumer reporting agencies.

• Identifying information: name, address, Social Security number, date of birth
• Transaction information: account balances, payment history, transaction history
• Credit information: credit scores, credit history, creditworthiness
• Device and usage information when you use online or mobile banking

How we share it

Federal law gives you the right to limit some but not all sharing. We do not sell your personal information.

• For everyday business purposesYes — cannot be limited
• For our marketing purposesYes — you can limit this
• For joint marketing with other financial companiesYes — you can limit this
• For affiliates’ everyday business purposesYes — you can limit this
• For nonaffiliates to market to youNo
• Sale of personal informationNo

Your choices

To limit sharing, call +44 7418 377369, or set your preferences in online banking under Settings, then Privacy. If you are a new customer we may share your information for 30 days while your request is processed. Your choice stays in effect until you change it.

State-specific rights

Residents of California, Colorado, Connecticut, Utah and Virginia have additional rights, including the right to know, delete and correct personal information, and to opt out of targeted advertising. Requests can be submitted through customer service and are verified before we act on them. Financial information subject to the Gramm-Leach-Bliley Act is exempt from some of these rights.